Our agency is committed to providing excellent customer service. In response to the spread of COVID-19 (Coronavirus) in our community, we are taking extra precautions for the safety of our employees and our customers.
Make Insurance Transactions Via Phone or Email
A majority of our transactions can be done over the phone or through our website/email. If you are making a payment or any other type of transaction, please call the office first.
Here is a list of typical services we can do over the phone:
- Take payments: we can accept payments using debit/credit card numbers, or bank routing and account numbers. (There is NO EXTRA FEE to pay in these manners!!)
- Make changes to your policy.
- Answer coverage questions.
- Write new policies/quotes (we have the capability to send you the documents electronically and be signed electronically).
- File claims. Claims Number: 1-800-662-5246
IMPORTANT PHONE NUMBERS:
Office Number: 540-463-6702, Monday through Friday 8:30am to 4:30pm
Claims Number: 1-800-662-5246 If you have an accident or claim event, please call and report.
We are here, if you would like to visit. But please consider these alternatives. Thank you for understanding and working with us as we try to keep our community safe through social distancing.